General terms and conditions

The BABY SITTOR application and the Baby Sittor website are services offered by the company Baby Sittor ("BBS"), a simplified joint stock company with a capital of 2,595 euros, registered with the Paris Trade and Companies Registry under the number 810 288 811, and whose head office is at 200 rue de la Croix Nivert, 75015 Paris, France.

Intra-Community VAT No.: FR 79 810288811
N° SIRET: 810 288 811 00039
Email : hello@babysittor.com

The BABY SITTOR platform is hosted by the company Amazon Web Services (AWS), whose head office is located at:
Amazon Web Services, Inc.
P.O. Box 81226
Seattle, WA 98108-1226
www.aws.amazon.com

The terms appearing in bold below, will have, in the entirety of these General Conditions, the meaning defined below:

Subscription(s): means any subscription subscribed online on the BABY SITTOR Application by a Member and giving access to the Services offered by the company BBS. Currently, only Parents need a Subscription to access the full range of Services available to them.

Announcements: refers to announcements made by the Parents.

BABY SITTOR application: refers to all websites and applications of BBS, accessible in particular through the url: www.babysittor.com

Babysitters(ors): designates babysitters who have an account on the BABY SITTOR Application and who wish to offer babysitting services to Parents.

BBS: BABY SITTOR, a Simplified Joint Stock Company with a capital of 2,595 euros, registered with the Paris Trade and Companies Register under the number 810 288 811, and whose head office is at 200 rue de la Croix Nivert, 75015 Paris, France.

General terms and conditions: refers to these general terms and conditions of sale and use.

Content: refers to Announcements, applications, messages exchanged between Members and ratings.

Member(s) : refers to Babysitters and Parents.

Parents: designate fathers and/or mothers and/or custodians of parental authority who have an account on the BABY SITTOR Application and who wish to use the services of a Babysitter to look after their children.

Referrers: designates persons who are already Members, who accept to sponsor another existing Member or a new Member when registering on the BABY SITTOR Application.

Services: means all the services offered by BBS on the BABY SITTOR Application, as notably described in these Terms and Conditions, in the help pages and on the BABY SITTOR Application.

Website: refers to the website of the company BBS accessible at the address www.babysittor.com

The purpose of these general conditions of sale and use (hereinafter referred to as the "General Conditions") is to define the rights and obligations of the Members within the framework of the use of the Services, the subscription, if applicable, to a Subscription, and possibly the payment of the Babysitters employed via the platform.

In addition, it is specified that the BBS company is an intermediary, limited to putting Members in touch with each other within the framework of the childcare organisation.

BBS does not intervene in any way in the contractual relationship that may arise between the Members.

Consequently, the BBS cannot be assimilated to the employer of the babysitters and does not remunerate, in any form whatsoever, its Members.

These General Terms and Conditions do not govern the conclusion or execution of the employment contract, concluded directly between the Parents and the Babysitters, but exclusively govern the use of the Services by the Members and in particular the subscription to the Subscriptions.

These Terms and Conditions are the only contractual documents that govern the contractual relationship between the company BBS and its Members, to the exclusion of any other document.

The General Terms and Conditions are available at any time on the website of the company BBS where they are directly viewable, downloadable and printable.

The Member acknowledges that, by completing his registration, he has been made aware of the General Terms and Conditions, has understood them and has accepted them unreservedly, irrevocably and definitively before making full use of the Services and, where applicable, taking out a Subscription.

Membership of a Subscription is equivalent to full and complete adherence to the General Terms and Conditions in force on the day of membership.

The company BBS reserves the right to modify its Terms and Conditions at any time.

In the event of changes, the General Terms and Conditions in force at the time of Subscription will continue to apply.

These General Terms and Conditions come into force on the date indicated at the top of these Terms and Conditions and will apply to any Subscription contract entered into on or after this date.

Access to BBS's Matchmaking Services is reserved to Members registered on the platform, holder of a personal space.

The use of the services requires the prior registration of the Member on the BABY SITTOR Application and the creation of an online account.

Registration may be made by any natural person, enjoying full legal capacity to enter into a commitment hereunder, having identity papers that comply with French regulations and, for Babysitters, being over 16 years of age.

Registration requires an Internet connection. The cost of the Internet connection with an operator remains the responsibility of the Member.

Registration is done through Member's phone number, or Apple Signin, and requires:

• acceptance by the Member of the General Terms and Conditions ;
• Facebook credentials or a phone number ;
• information for all mandatory fields marked with an asterisk (*) in the online registration form.

If the Member does not accept the General Terms and Conditions, and/or does not fill in all the mandatory fields, he/she will not be able to register on the BABY SITTOR Application and use the Services.

The Member certifies that all the data it communicates are true, accurate, complete and correct. Trust being the order of the day, any personal information that is fanciful, false or incomplete is likely to result in the closure of the account. BBS reserves the right to ask the Member to communicate at any time elements to prove his identity and the information transmitted on the BABY SITTOR Application. The Member certifies in particular that it has identity papers and is legally present on French territory. The Member may at any time access the "My Account" section to modify the information concerning him/her.

The Member undertakes to maintain the confidentiality of the identifier and password allowing access to his/her account and to the Services on the BABY SITTOR Application. The Member is responsible for all the actions carried out using his/her login and password on the BABY SITTOR Application.

Each Member may have only one account, which is personal to him/her and which may not be assigned or transferred in any way whatsoever.

The Services offered by BBS require that Members can feel confident. Therefore, each new Member is given the opportunity to be sponsored by existing Members of the community. BBS reminds Referrers who agree to sponsor another Member, new or existing, that they must know this person personally and that they are morally responsible for it. Also, the Referrer is informed and accepts that any fraudulent sponsorship and / or any behavior of the sponsored Member contrary to the Terms and Conditions may result in the closure of the account of the Referrer and the Member concerned.

Each Member accepts that BBS notifies him/her of sponsorship requests from persons wishing to become a Member as long as he/she is among the Facebook contacts of these persons. Requests for sponsorship are sent by SMS, email or Facebook.

The Services are invoiced to the Parents directly by the BBS company. In order to collect payments, BBS uses the services of the company Stripe, specializing in secure payments. By using the payment system Stripe proposed by BBS, Members accept the Terms and Conditions of Stripe Payments Europe, Ltd available here: www.stripe.com/legal

Payment is made exclusively by credit card or Apple Pay.

The undertaking to pay given by means of a payment card is irrevocable. By providing their banking information at the time of membership, the Parents authorize the company BBS to immediately debit their credit card for the amount relating to the price indicated. To this end, the Parents confirm that they are holders of the credit card to be debited and/or that they are legally entitled to use it.

The information transmitted is encrypted in a state-of-the-art way and cannot be read during transport over the network via https security. Once the payment is initiated by the Customer, the transaction is immediately debited after verification of the information.

In the event of an error, or if it is impossible to debit the card, membership of the Subscription is immediately cancelled by operation of law and the order is cancelled.

The Subscriptions offered by the company BBS constitute digital content not provided on a physical medium as defined by Article l.221-1 of the Consumer Code.

Parents are informed that in accordance with Article L.221-28, 13° of the French Consumer Code, the right of withdrawal cannot be applied to Subscriptions subscribed to insofar as they constitute the supply of digital content not supplied on a physical medium, the performance of which begins after the consumer's prior express agreement and express renunciation of his or her right of withdrawal.

The Parents therefore acknowledge that they have been informed and expressly and unreservedly waive their right of withdrawal.

By accepting the Terms and Conditions and by joining one of the Subscription forms offered by the company BBS, it is considered that the Parents have expressly waived their right of withdrawal.

To date, the BABY SITTOR Application is a networking tool allowing Members to organize childcare. BBS does not intervene in any way on the Announcements and on the Babysitters' applications.

The quality of the Services depends on the seriousness and quality of the Members. This is why BBS invites Members to sponsor other Members and to rate other Members after each babysitting.

If BBS does not yet offer online services facilitating exchanges between Members, such as messaging services, BBS offers a solution for online payment of Babysitters by Parents, as described in Article 10.

However, BBS wishes to reserve the right to evolve its Services in order to best meet the needs of its Members. This is why BBS is likely to modify the list of its Services at any time and to modify the pricing conditions of certain Services. If the Member does not accept the Terms and Conditions thus amended, he may terminate his account and stop using the Services of BBS.

Members can create, publish and reply to Announcements on the BABY SITTOR Application and benefit from other functionalities, by following the instructions on the BABY SITTOR Application.

Members acknowledge that they are responsible for the Content that they make available to other Members on the BABY SITTOR Application and which are not subject to any a priori control or moderation by BBS.

Members undertake to use the BABY SITTOR Application and the Services in accordance with the provisions of the General Terms and Conditions.

Thus, each Member shall refrain from any behaviour that is contrary to ethics and good morals, and undertakes to use the Services offered only in accordance with laws and regulations, public order and respect for the rights of third parties. Each Member thus undertakes to respect the elementary rules of courtesy and civility towards third parties. In particular :

• the Content and information provided by the Member must be true to reality. The Member undertakes not to usurp the name or denomination of other natural or legal persons. ;
• the Member must express himself/herself courteously, politely and kindly (« Hello », « Thanks», « Please ») ;
• the Member must respect the commitments it has made to other Members (observance of schedules, meeting places, agreed price) and give sufficient advance notice in the event of difficulties ;
• the Member undertakes to treat other Members' data (in particular name, address, telephone number and email address) confidentially and not to make them available or communicate them to a third party (including another Member) without the prior consent of their holder.
• each time Content is put online, the Member undertakes not to distribute any Content :
  • ccontrary to public order or morality ;
  • infringing on the privacy, intimacy or image rights of persons ;
  • of a violent or pornographic nature, paedophile or likely to harm minors ;
  • threatening a person or group of persons ;
  • defamatory or insulting, outrageous, untruthful or slanderous with regard to third parties, whether natural persons or legal entities ;
  • of a racist, xenophobic or negationist nature or which is prejudicial to the honour or reputation of others, or which incites discrimination, hatred or violence against a person or group of persons on grounds of their origin, sex, marital status, physical appearance or family name, their state of health, their disability, their genetic characteristics, their morals, their true or supposed sexual orientation, their age, their political opinions, their trade union activities, their true or supposed membership of a particular ethnic group, nation, race or religion ;
  • which may constitute an apology for crimes against humanity or war crimes, apology for Nazism, apology for crimes or misdemeanours, contestation of the existence of crimes against humanity or recognised genocides, attack on the dignity of the human person ;
  • dealing in unlawful activities.

Each Member also undertakes to:

• not to modify, add or delete Content except in the spaces specifically reserved for this purpose and in accordance with the provisions of this article. All other spaces of the BABY SITTOR Application are strictly reserved for the use of BBS ;
• not to intervene on the BABY SITTOR BABY SITTOR Application, with the help of software or tools allowing in particular to automate the requests on the BABY SITTOR BABY SITTOR Application and/or to extract or reproduce all or part of the elements composing the BABY SITTOR BABY SITTOR Application or all or part of the results of the requests, or to have an activity likely to disturb the functioning of the BABY SITTOR BABY SITTOR Application and/or the Services ;
• not to display, transmit by email or in any other way elements containing unsolicited or unauthorized advertising ("spam" or any other kind of solicitation) or use the BABY SITTOR Application and the Services for commercial prospecting, advertising, marketing and sales purposes ;
• not to use the BABY SITTOR Application and the Services in a professional (with the exception of work carried out by the Babysitters on behalf of the Parents) or commercial manner ;
• not to use the BABY SITTOR Application and the Services for solicitation or prostitution.

Members have the possibility of withdrawing, at any time, the Content that they have posted on the BABY SITTOR Application.

The BABY SITTOR Application does not yet allow Members to exchange messages through an internal service or instant messaging service.

BBS therefore authorizes Members to contact each other directly, by telephone, in order to organize babysitting missions. Members are informed and accept that their telephone numbers may be made available to other Members for the exclusive purpose of babysitting missions and in accordance with article 21 below.

BBS expects from its Members and each Member expects from other Members an exemplary, responsible and ethical behaviour, respectful of the laws and regulations in force, in order to guarantee quality Services.

BBS invites Members to notify it of any Content that is manifestly illegal, contrary to the terms of these Terms and Conditions or legal and regulatory conditions, without delay, by email to hello@babysittor.com. The Member shall indicate in particular his surname, first names, profession, domicile, nationality, date and place of birth and a precise description of the facts in dispute. BBS will make its best efforts to suspend or remove the manifestly illegal Content or close the account of the offending Member.

Accordingly, Members are informed and accept that the Content they distribute, their behavior and their words via the BBS Services are likely to be reported by other Members and controlled by BBS. If BBS considers that the report is founded, the Member agrees that BBS withdraws Content published by the Member or suspend or terminate the Member's access to his account.

Before any mission assigned to a Babysitter, the Parent and the Babysitter must agree on the financial terms. BBS does not interfere in any way in defining the price of services provided by the Babysitter. Babysitters are not employees, servants, contractors or agents of BBS.

It is reminded that on 1st January 2024, the hourly minimum wage is as follows:

Contributions are calculated on the basis of the gross hourly minimum wage.

Unless expressly exempted by law, no remuneration may be less than the minimum wage.

The Members who use the Services offered on the BABY SITTOR Application undertake to respect the legal and fiscal obligations relating to the employment of people at home. BBS excludes any responsibility concerning the respect by the Members of their legal and fiscal obligations.

Parents are informed that by using the services of a Babysitter, they are acting as individual employers. As such, they must declare the Babysitter and the amounts paid to him/her using, for example, the Cheques for Universal Employment Services (CESU).

For more information, Members can consult, in particular, the following websites www.cesu.urssaf.fr, www.pajemploi.urssaf.fr, www.service-public.fr.

Babysitters must also declare for income tax purposes the income received as a result of their use of the BABY SITTOR Application Services.

Declaring Babysitters is mandatory and important. It allows you to be covered by insurance. It also makes it possible to benefit from tax advantages, up to 50% of the amount of expenses actually incurred (salaries and social contributions) up to a ceiling of 12,000 euros, which may be increased in certain cases. For any further information, Members may contact their Public Finance Centre or consult the following website www.impots.gouv.fr.

Parents may decide to pay the Babysitters by any means. BBS will not be held responsible in case of default of payment of a Babysitter by a Parent.

BBS offers a secure online payment solution. Payment is made by credit card based on information provided to BBS by Members (price and time of the mission).

When paying by credit card, the Member is redirected to Stripe's secure payment servers. In order to proceed with the payment, each Member will be asked to communicate the number and expiration date of his or her credit card as well as the cryptogram. The recording of the transaction is subject to a request for authorization. The Member guarantees that he or she is authorised to use the payment card provided for the payment of his or her order.

In the event that the Member expressly consents, the Member's credit card data will be kept encrypted by Stripe to facilitate future transactions.

In return for this Payment Service, the Parent agrees to pay a commission. The amount of this commission will be communicated to the Parent before the validation of the remuneration paid to the Babysitter by means of this online payment solution.

Parents and Babysitters expressly agree that their behaviour and performance will be rated and made available to other Members. BBS draws the attention of Members to the fact that it is not in any way to rate the person. The purpose of these ratings is to ensure the quality of babysittings and to preserve the trust of Members.

The rating consists of assigning a score (from 1 to 5).

Babysitters and Parents must give each other a grade at the end of a babysitting session.

Members also have the possibility to leave comments which must be objective and in conformity with the General Terms and Conditions. Members expressly accept that these comments are published on the BABY SITTOR Application and that they appear as the authors.

The BABY SITTOR Application disseminates all these grades given by Members as well as any comments that may be attached to them.

BBS reserves the right to terminate the account of the Member who has received one or more scores equal to or less than 4.

The platform is accessible 24 hours a day, 7 days a week.

BBS reserves the right, at any time, to:

• temporarily interrupt access to the platform for site maintenance purposes, in particular ;
• complete or modify its offer of Services.

The company BBS undertakes to make its best efforts to remedy any technical malfunction as soon as possible but does not guarantee the uninterrupted and error-free operation of the platform during maintenance.

The personal data collected by the company BBS as part of its Services are subject to automated processing according to CNIL declaration No. 1847709.

By using the BABY SITTOR Application and the Services, the Member agrees that BBS collects, processes and uses his personal information (such as name, first name, email address and telephone number) in order (i) to offer him the Services, (ii) to communicate with him about his account, the Services and more generally offers, (iii) to establish non-nominative statistics, (iv) to communicate with its partners within the framework of the Services, (v) to send newsletters after prior agreement of the Member for this purpose.

The Member may change his/her mind at any time and choose to no longer receive the newsletters. To this end, it will be necessary to send a letter to the address Baby Sittor S.A.S., 200 rue de la Croix Nivert, 75015 Paris, France, or to click on the unsubscribe link appearing in the e-mails received.

To enable its systems to recognize terminals and offer certain features, BBS uses cookies that are strictly necessary for the provision of the Services.

Cookies are files deposited on the Member's device during his navigation that record data relating to his navigation on the BABY SITTOR Application. The information contained in these cookies is only kept for the duration strictly necessary for their purpose.

The Help section of most browsers will tell you how to refuse or disable new cookies.

BBS draws the Member's attention to the fact that the refusal or disabling of cookies will deprive him of the ability to use the Services.

The processing of personal data of Members is carried out under the responsibility of BBS.

Members' personal data shall not be retained beyond the retention period strictly necessary for the management of the business relationship, except for data necessary to establish proof of a right or contract which may be archived in accordance with the provisions of the French Commercial Code relating to the retention period for books and documents created in the course of commercial activities and the French Consumer Code relating to the retention of contracts concluded by electronic means.

In accordance with the law "Computer Technology and Freedom" of January 6, 1978, each Member has at any time the right to access, rectify and delete personal data concerning him/her.

To exercise this right, simply write to us at hello@babysittor.com or send us a letter to: Baby Sittor S.A.S., 200 rue de la Croix Nivert, 75015 Paris, France.

The Member can also delete its own account from section 'Edit my profile'. All personal data associated to the account will also be deleted.

The BABY SITTOR Application allows Members to use the Services, to post Announcements and to reply to them. Each Member is responsible for the information that he/she communicates to other Members and to the BBS company via the BABY SITTOR Application.

The company BBS can not be held liable for the content published by Members and their behavior.

Consequently, each Member waives any recourse against BBS, based in particular on a possible infringement of its right to image, privacy, reputation or honour resulting from the dissemination of information concerning it and which it has freely agreed to disclose.

Members also guarantee BBS against any request, action or claim from third parties, for any reason whatsoever, relating to the Content disseminated by the Member via the BABY SITTOR Application.

The BBS company is a networking platform and acts as a simple intermediary. Members are not employees or employers of the BBS company.

As such, the company BBS does not control the Content distributed by the Members and does not intervene in the agreements made between the Members via the BABY SITTOR Application.

BBS does not guarantee that:

• the provision of childcare services will be effectively achieved ;
• the quality of the babysittings ;
• the remuneration owed by the Parents

Similarly, the company BBS can not be held liable for any accident, incident or material or immaterial damage suffered by Members or a third party and which could occur in the context of a babysitting mission agreed between Members.

Any dispute of any nature whatsoever that may arise between Members may not give rise to the liability of the company BBS, including, in particular, the violation of social and tax provisions.

BBS will make its best efforts to ensure the availability of the Services. However, due to the nature of the Internet, this can not be guaranteed.

Access to the BABY SITTOR Application and Services may be occasionally suspended or limited for maintenance purposes, or to add a new feature or service. BBS will attempt to limit the frequency and duration of such suspensions or limitations.

The company BBS can not be held liable for any damage caused to equipment or data of Members during their connection and use of the Internet due to problems including intrusions, viruses or disruption of service.

Links to third party sites may be offered on the BABY SITTOR Application. The company BBS does not control the content of these third party websites and therefore can not be responsible for this fact.

Furthermore, it is expressly excluded from the liability of the BBS company, the indemnification:

• damages resulting from abnormal use of the Service, whether by Members or by a third party ;
• any direct and/or indirect damage caused to the Member and/or any third party as a result of the use, management or operation of the Service outside the purposes described above.

The content of the BBS Application (such as the database, text, logos, images, graphics, trademarks) is the property of BBS, its affiliates or its content providers and is protected by French and international intellectual property law. It is prohibited to extract, reproduce or re-use all or part of the content without the express written permission of BBS.

The Member may terminate his account at any time by sending us an email at hello@babysittor.com or by post to Baby Sittor S.A.S., 200 rue de la Croix Nivert, 75015 Paris, France.

The company BBS reserves the right to terminate the account of a Member, ipso jure, without notice, without judicial formality and without compensation for the said Member, by email or by regular mail in particular in the following cases:

• use of the Services contrary to the law, public order and good morals ;
• act affecting the operation of the Services ;
• loss, misappropriation or unauthorised or fraudulent use of usernames and passwords ;
• any breach of any of its obligations under the General Terms and Conditions other than those listed above.

25.1. Evidence Convention
The Member agrees that all correspondence and / or communication and / or transmission of information taking place with BBS by electronic means are presumed to have the same evidentiary force as a paper document.

25.2. Tolerance
The fact that one of the parties does not take advantage of a breach by the other party of any of the obligations referred to in the General Terms and Conditions shall not be interpreted as a waiver of the obligation in question.

25.3. Partial nullity
If any of the stipulations of the General Terms and Conditions should prove to be null and void with regard to a rule of law in force or a court decision that has become final, it shall then be deemed to be unwritten, without however entailing the nullity of the contract or altering the validity of its other stipulations.

In case of dispute relating to Subscriptions, Services and the execution of these Terms and Conditions, BBS invites the Member to inform it as soon as possible by addressing:

• a letter to the address Baby Sittor S.A.S., 200 rue de la Croix Nivert, 75015 Paris, France, France ; or
• an email at hello@babysittor.com

The BBS and the Member will then strive together to seek an amicable solution. In case of claim and until resolution of the dispute, BBS may block the Member's account, if necessary.

In the event of a dispute between the professional and the consumer, the latter shall endeavour to find an amicable solution.

If no amicable agreement can be reached, the consumer may refer the matter free of charge to the consumer mediator responsible for the trader, namely the Association of European Mediators (AME CONSO), within one year of the written complaint being made to the professional.

Referral to the Consumer Mediator shall be made by:

• either by completing the form provided for that purpose on the AME CONSO website; or: www.mediationconso-ame.com
• or by post addressed to AME CONSO, 11 Place Dauphine, 75001 Paris, France.

The Member is also informed that in case of dispute with the company BBS, he has the option to go to the European platform for online settlement of consumer disputes set up by the European Commission and accessible at the following address: www.ec.europa.eu

The present General Conditions are subject to French law. In the absence of an amicable agreement, disputes will be brought to the exclusive jurisdiction of the competent courts.

For any question, information or notification, the company BBS puts at the disposal of its Members, a customer service available on its website, its Application, and also reachable at the following address: hello@babysittor.com.

To benefit from the offer, all the following conditions must be met.

For non-member users :

1. Downloading the application : Users must download the application onto their smartphone via the Apple Store or Google Play.
2. Logging in and registering : Users must log in either via SMS with their telephone number or via their Facebook account. Once the connection method has been chosen, the user must then choose the ‘Parent’ profile and fill in the information requested, i.e. their first name and surname, email address and tick the ‘I accept the Baby-Sittor terms and conditions’ box.
3. Looking for a babysitter : Once registered, users can post an ad to find a babysitter for one of the two dates of the Artus show (27 or 28 March 2026).
4. Choice of subscription : After confirming a babysitter, the user must take out a subscription from among the three packages on offer: 1 month, 6 months or 1 year.
5. Procedure for taking advantage of the offer : Once the babysitting has been completed, when paying, the user must enter the number of their ticket in the ‘Promotional code’ tab to take advantage of a €15 discount on the babysitting service.
6. Payment methods : This offer is only valid for payments made by credit card directly via the application.

For users who are already members and subscribers :

1. Looking for a babysitter : Users can post an ad to find a babysitter for one of the two dates of the Artus show (27 or 28 March 2026).
2. Procedure for taking advantage of the offer : Once the babysitting has been completed, when paying, the user must enter the number of their ticket in the ‘Promotional code’ tab to take advantage of a €15 discount on the babysitting service.
3. Payment methods : This offer is only valid for payments made by credit card directly via the application.

All the general terms and conditions of the site remain applicable to this offer.